Request Letter for Repair Under Warranty – Sample Letter Requesting for Warranty RepairRequest Letter for Repair Under Warranty – Sample Letter Requesting for Warranty Repair
When drafting a request letter for warranty repair, it's crucial to maintain clarity and politeness. Clearly state your name, contact details, and the details of the product, including its model number and the duration of use. Describe the issue concisely and request repair or replacement under warranty. Provide your contact information for further communication and express gratitude for their attention to the matter.

Table of Contents:

Sample Request Letter for Repair Under Warranty

To,
_________,
_________,
_________ (mention company’s details)

Date: __/__/_____ (date)

Subject: Request for warranty claim

Dear Sir/Madam,

My name is ______________ (name) and I am a resident of _______________ (mention locality).

I would like to inform you that I purchased a ________________ (mention product name – air conditioner/ television/ mobile/ geyser/ oven/ refrigerator/ any other) manufactured by your company bearing model number _____________ (mention product model number). I have been using the said product for the last _____________ (mention duration).

This is to bring to your kind information that the said product has suddenly stopped working.

The ________________ (mention product name – air conditioner/ television/ mobile/ geyser/ oven/ refrigerator/ any other) is in warranty I request you to kindly look into the same and get the same repaired/ replaced as per our policy.

I shall be highly thankful for your kind response. For any queries, you may reach me at ___________ (mention registered contact number).

Yours truly,
__________ (signature),
__________ (your name),
__________ (address)

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FAQs

  • How should I address the recipient in the letter?
    • It's appropriate to address them as "Dear Sir/Madam."
  • What details should I include about the product?
    • Mention the product name, model number, and duration of use.
  • What if I don't know the warranty duration?
    • It's advisable to check the warranty terms or contact the manufacturer for clarification.
  • Is it necessary to express gratitude in the letter?
    • Yes, expressing gratitude for their attention to the matter reflects professionalism and courtesy.
  • How soon can I expect a response to my request?
    • Response times may vary, but it's reasonable to expect acknowledgment of the request within a few business days.

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