To,
___________ (Name of the customer),
___________ (Address)
Date: __ /__ / ____ (Date)
From,
The Manager,
___________ (Name of the Company),
___________ (Address)
Subject: Response to a Complaint
Dear Sir/Madam,
I am deeply apologetic for the problems you are facing regarding the _______________ (Mention the product/complaint). We never intend to provide any sort of issues, but somehow, you being our customer, you had to face the issues.
I assure you that, your issues will surely be looked out and you will get special care under the provided circumstances. One of our senior attendants will be looking over your issues. Please give us a chance to show us our best service and assistance. I assure you, that we will not at all disappoint you.
I will be obliged to have an acknowledgment from your side on receiving this letter.
Thank you in advance,
_____________ (Name),
_____________ (Signature)
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Rahul Sharma