product complaint letter format, product damage complaint letter, sample complaint letter for poor quality of product
A product complaint letter is a formal written communication used to express dissatisfaction with a purchased product. It serves as a means to inform the seller or manufacturer about issues encountered with the product, such as damage, malfunction, or poor quality. When writing a product complaint letter, it is essential to maintain clarity, politeness, and provide necessary details about the problem encountered to facilitate resolution.

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Product complaint letter sample - Sample Letter of Product Complaint

A complaint letter is a letter that serves as a written complaint. This can be used to issue a complaint regarding poor services, poor management, poor product, or anything. Usually written in formal language and is used to inform about the issue you had.

Product complaint letter sample:


Date: __/__/____ (Date)


Subject: Complaint regarding ________ (product details)

Respected Sir/Madam,

I am writing this letter in reference to the order I received on __/__/____ (Date). I placed an order for ___________ (Mention ordered item) on __/__/____ (Date) but the delivered item was found to be ____________ (Damaged/ Broken/ Not working). The payment of the above mentioned order was done ________ (Online/ Cash on delivery).

It is to inform that the experience was not upto the mark and the product receeived was not in acceptable condition. It is requested to kindly look into the matter and resolve the issue at the earliest.

___________ (Your Name),
___________ (Contact Number)

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How to Use Live Assistant

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

  • Start Typing: Enter your letter content in the "Letter Input" textarea.
  • Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

Additional Template Options

The letter writing editor allows you to start with predefined templates for drafting your letters:

  • Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
  • Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.

Download Options

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Share via Email

Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.

Share via WhatsApp

Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.

Copy to Clipboard

If you want to copy the text of your letter to the clipboard:

  • Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
  • Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.

For printing the letter directly from the browser:

  • Print Letter: Click the "Print Letter" button after composing your letter.
  • Print Preview: A new browser window will open showing your letter formatted for printing.
  • Print: Use the print dialog in the browser to complete printing.


  • What is the purpose of a product complaint letter?
    • A product complaint letter is used to formally communicate dissatisfaction with a purchased product to the seller or manufacturer, with the aim of seeking resolution or compensation.
  • What details should be included in a product complaint letter?
    • A product complaint letter should include details such as the order date, description of the issue encountered with the product, method of payment, and contact information for follow-up communication.
  • How should the tone of a product complaint letter be?
    • The tone of a product complaint letter should be polite, yet firm, clearly expressing the issue while maintaining professionalism and respect.
  • What actions can be requested in a product complaint letter?
    • In a product complaint letter, one can request actions such as replacement of the product, refund, repair, or compensation for any damages incurred due to the faulty product.
  • Is it necessary to provide evidence or documentation in a product complaint letter?
    • While not always necessary, providing evidence such as photographs or receipts can strengthen the complaint and help facilitate a quicker resolution.

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