___________ (Bank Name),
Date: __/__/____ (Date)
Subject: Not receiving SMS alert
Respected Sir/ Madam,
With due respect and most humbly, I would like to state that I hold a _______ (Savings/ Current) account in your account. My name is _________ (Name) and my account number is ____________ (Account Number).
Respectfully, I would like to draw your attention to the issue I have been facing for a long time. I have opted for SMS alert service and also paid applicable charges for the service. But, unfortunately, I am not receiving any SMS updates on my mobile number registered with the bank for any transactions done from my account.
I request you to kindly look into the issue and help me out by guiding me through the procedure of getting it resolved so that I will not have to face this issue anymore. I shall be highly served for your kind support.
__________ (Contact Number)
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