To,
__________,
__________ (Receiver’s details)

Date: __/__/____ (Date)

Subject: Concert Cancellation

Dear ___________ (name),

I am writing to inform you about the recent purchase of the tickets you made for the concert scheduled to be held on __/__/____ (date) at _________ (venue) with purchase ID number _________ (mention purchase ID number).

Most apologetically, due to unavoidable circumstances, specifically ____________ (the unavailability of the artist/weather/approval/other), we are forced to cancel the booking for ___________ (name of the event). Rest assured that the amount you paid for the booking will be refunded to your bank account within 3-7 working days.

We sincerely apologize for the inconvenience caused to you. We assure you that we will take the necessary measures to prevent such occurrences in the future. We appreciate your understanding and support.

Thank you for understanding.

Sincerely,
____________ (Signature),
____________ (Name),
____________ (Contact Number)

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