When writing a complaint letter regarding a product delivered to the wrong address, it's crucial to be clear and polite. Provide essential details such as the order number, purchase date, and correct delivery address. Express your concern and request prompt action to resolve the issue.
Sample Complaint Letter Regarding Item Delivered to Wrong Address
To,
The Manager,
__________ (Company Name),
__________ (Address)
Date:__/__/____ (Date)
Subject: Product delivered to the wrong address
Sir/Madam,
With reference to order no. _________ (order number). I have recently purchased a _______ (product/ item name) on __/__/____ (purchase date) from your (online/offline) store having bill/ invoice no. _________ (Bill/Invoice number).
I would like to state that the product got delivered to the wrong address. It was supposed to be delivered to my _________ (correct address). The product was not delivered and the delivery status got updated to delivered on __/__/____ (product delivery date). After talking to customer care, it was found that the product has been delivered to another incorrect address.
I request you to kindly look into the matter and take appropriate action on an urgent basis.
Waiting for your response.
Regards,
_________ (Your name),
_________ (Contact Number)
_________ (Order ID Number)
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Sandeep Bhandari