When drafting a complaint letter about a malfunctioning lift, it's crucial to maintain clarity and politeness. Clearly state your name, office location, and the duration of the issue. Describe the inconvenience caused by the non-functional lift and express hope for prompt resolution.
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Sample Complaint Letter for Lift Not Working in Business Tower
To,
The Officer In-charge,
Maintenance Department,
___________ (Name of the business tower)
___________ (Address of the office)
Date: __/__/______(date)
Subject: Complaint regarding lift not working
Dear Sir/Madam,
This letter is to inform you that I am ______(name) and I have my office ________ (mention office number) in your business tower located at _____________(mention address). I have been working as a _______ (mention position).
I am writing this letter to inform you that the lift of our tower has not been working properly for the past ____ (duration) days. This issue has created a lot of problems as our office is on ____ floor. The non-functional lift is causing inconvenience to all the employees. I have already complained and intimated to the maintenance team regarding this issue, but no action has been taken.
Kindly, look into this matter personally and arrange for the proper repair of the lift as soon as possible. I hope that you will take quick action in this matter.
Thanking you,
Regards,
___________ (Name)
___________ (Designation)
___________ (Company’s name)
___________ (Contact details)
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FAQs
- Why is it important to report lift malfunctions promptly?
- Prompt reporting ensures that necessary repairs are carried out swiftly, minimizing inconvenience to building occupants.
- What should I include in a complaint letter about a non-functional lift?
- Clearly state your name, office location, duration of the issue, and the inconvenience caused by the malfunctioning lift.
- Should I follow up if no action is taken after submitting a complaint letter?
- Yes, if there is no response or action taken within a reasonable timeframe, consider following up politely to inquire about the status of your complaint.
- Who should I address the complaint letter to?
- Address the letter to the officer in charge of the maintenance department responsible for overseeing lift repairs.
- Can I provide suggestions for resolving the lift malfunction in my complaint letter?
- Yes, providing suggestions shows initiative and may expedite the resolution process.
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Sandeep Bhandari 
lettersdadmin