When writing a complaint letter about a delay in air conditioner service, it is important to be clear and polite. Begin by introducing yourself and stating the issue with your air conditioner. Include details about your service appointment and the lack of response from customer care. Request prompt action to resolve the issue. Ensure all necessary information is included to make your complaint clear and actionable.
Sample Letter for Delay in AC Service
To,
The Customer Relation Officer,
__________ (Name)
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint regarding service
Respected Sir/ Madam,
My name is __________ (name) and I am a resident of __________ (mention locality).
I am writing this letter in reference to the air conditioner that was purchased by me on __/__/____ (date). This is to inform you that due to the ____________ (mention issue – air conditioner not working/ air conditioner not cooling) I booked a service appointment for __/__/____ (date) but no one came in this regard. The technician was supposed to visit on _________ (date) but did not arrive. When I tried to reach customer care, I have not received any appropriate response.
Therefore, it is to request you to kindly take appropriate action for the same and do the needful at the earliest.
Yours Truly,
________ (Signature),
________ (Name),
________ (Contact Number)
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Sandeep Bhandari