When drafting a complaint letter about AC service, clarity and politeness are key. Clearly state the issue with the service received, including relevant details such as the date of purchase, service appointment, and specific problems encountered. Avoid using aggressive language and ensure that contact information is provided for further communication.

Table of Contents:

Sample Letter About Air Conditioner Service

To,
The Customer Relation Officer,
__________ (Name)
__________ (Address)

Date: __/__/____ (Date)

Subject: Complaint regarding service

Respected Sir/ Madam,

My name is __________ (name) and I am a resident of __________ (mention locality).

I write this letter in reference to the AC service that I have booked on __/__/____ (mention date). Respected, the AC was purchased by me on __/__/____ (date) and for which I booked a service appointment due to the __________ (mention issue – routine service/air conditioner not working/ air conditioner not cooling)

This is to inform that the service person/ technician who appeared for the service ___________ (was highly unprofessional/service not done properly/ any other – mention) which was not at all expected from a reputed company. This is to request you to kindly take appropriate action for the same. In case you have any queries, you may contact me at __________ (mention contact number).

Yours Truly,
________ (Signature),
________ (Name),
________ (Contact Number)

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The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

  • Start Typing: Enter your letter content in the "Letter Input" textarea.
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FAQs

  • How should I address the recipient of the complaint letter?
    • Use a polite salutation such as "Respected Sir/Madam" or "Dear Sir/Madam" to address the recipient.
  • What details should I include regarding the AC service appointment?
    • Mention the date of the service appointment, the date of purchase of the AC, and specific issues encountered during the service.
  • Why is it important to provide contact information in the complaint letter?
    • Providing contact information allows the recipient to easily follow up and address the complaint effectively.
  • Should I mention any specific actions I expect from the recipient?
    • It's advisable to request appropriate action to address the issue, such as re-servicing or compensation for the poor service received.
  • Is it necessary to express regret or disappointment in the letter?
    • While not mandatory, expressing regret or disappointment can convey the seriousness of the issue and the impact it has had on the customer.

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