To,
_________,
_________,
_________ (Mention recipient’s details)

Date: __/__/____ (date)

Subject: Apology for late payment

Respected Sir/Madam,

This letter is in reference to the order ID/ bill number ____________ (mention order number). On behalf of _____________ (Name of the company), I apologize for the late payment regarding the same order. We are very sorry for the inconvenience caused to you due to this issue.

We, at ___________ (name of the company), always ensure our payment commitments but due to this reason, we were unable to reach your expectations. We have already made the payment and have attached the receipt/transaction slip for your reference.

Kindly, accept our apology and thank you for your support and patience. It was a pleasure doing business with you.

Thank you,
_____________ (Signature)
_____________ (Name)
_____________ (Designation)

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