When writing a complaint letter to the bank regarding a failed UPI transaction, clarity and politeness are key. Clearly state your name, account details, transaction information, and the issue you encountered. Politely request the bank to investigate and resolve the matter. Avoid using unclear language or omitting necessary details, as these can delay the resolution process. A well-written letter increases the chances of a timely and satisfactory response from the bank.
Sample Letter to the Bank for Failure Transaction on UPI
To,
The Manager,
__________ (Name of the Bank),
__________ (Branch Address)
Date: __/__/____ (Date)
Respected Sir/Madam,
My name is ______ (name) and I write this letter in reference to the recent UPI transaction that I have done on __/__/_____ (date) bearing amount __________(amount).
I would like to inform you that I am holding a bank account in your bank bearing account number ___________ (mention account number) and I have made a payment via UPI to the __________ (UPI ID) bearing UPI transaction ID as __________ (mention transaction ID) and in the name of _________ (recipient’s name).
This is to inform you that the said transaction got failed but the money got debited from my account. I would request you to kindly look into the same and take appropriate action in this regard.
Thank you for your assistance. If you need to contact me, you can always feel free to contact me at _________ (contact details).
Thanking you,
_________ (Name),
_________ (Contact details)
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Deepanshu Thakral