When drafting a letter to the bank regarding a wrong NEFT/RTGS transfer, clarity and politeness are essential. Clearly state the date, amount, and mode of transfer, along with the incorrect and correct account numbers. Request the bank to investigate and rectify the error promptly. Avoid using unclear language or omitting necessary details, as these can delay the resolution process. A well-written letter increases the chances of a timely and satisfactory response from the bank.

Table of Contents:

Sample Letter to Bank About Wrong Funds Transfer

To,
The Manager,
__________ (Bank Name),
__________ (Branch Address),

Date: __/__/____ (Date)

Subject: Wrong NEFT/RTGS transfer bearing account number _____________ (account number)

Respected Sir/Madam,

I am writing this letter in order to inform you that I have done an NEFT/RTGS transfer on __/__/_____ (date) amounting ________ (mention amount) via _________ (online/branch) from my bank account bearing account number _________ (mention account number).

Through this letter, I would like to state that I have incorrectly made the transfer to ________ (incorrect account number) than _________ (correct account number) and I write this to request you to kindly look into the matter and do the needful at the earliest.

I shall be obliged if the same could take appropriate action at the earliest.

Thanking you,
Regards,
________ (Name),
________ (Contact number)

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FAQs

  • Q: What information should be included in a letter to the bank regarding a wrong NEFT/RTGS transfer?
    • A: Provide details such as the date, amount, mode of transfer (NEFT/RTGS), incorrect and correct account numbers, and a clear description of the issue encountered.
  • Q: Is it important to mention the mode of transfer in the letter?
    • A: Yes, specifying whether the transfer was conducted via NEFT or RTGS helps the bank in understanding the nature of the transaction and resolving the issue efficiently.
  • Q: Should I include the subject line in the letter?
    • A: Yes, including a subject line such as "Wrong NEFT/RTGS transfer" helps in directing the bank's attention to the specific issue being addressed in the letter.
  • Q: How should I address the recipient of the letter?
    • A: Begin the letter with "Respected Sir/Madam" or "Dear Sir/Madam" followed by a brief description of the issue.
  • Q: What tone should I maintain in the letter?
    • A: Maintain a polite and respectful tone throughout the letter, expressing your concern and seeking assistance from the bank to rectify the error.

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