(Sender’s details)
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____________
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Date: __/__/____ (Date)
(Receiver’s details)
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____________
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Subject: Complaint letter
Dear Sir/Madam
This is with reference to the _________ (product name) I brought from your __________ (store/online) on _________ (purchased date). I am a regular customer of your __________ (store/online) and I have got satisfying results in past. But I am writing this letter as a complaint against the _________ (product name) that I ordered.
As per my fixed routine, I was about to use the _________ (product name) and I noticed _______ (issue) that the product was expired. I request you to ______ (exchange the product/ refund – mention your point).
I hope that you will rectify your mistake and take extra care of products with expiry date. I have attached the bill and other details. Please contact me on the phone number ______________ or send a mail at _____________. I look forward to hear from you.
Thanking you
Yours sincerely
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Rahul Sharma