When writing a complaint letter about an expired product, clarity and politeness are essential. Begin with sender and receiver details, followed by the date. Clearly state the issue with the product, including its name, purchase date, and the problem encountered. Request a specific resolution, such as an exchange or refund, and provide contact information for further communication. End the letter with a polite closing.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter Regarding Expired Product
(Sender’s details)
____________
____________
____________
Date: __/__/____ (Date)
(Receiver’s details)
____________
____________
____________
Subject: Complaint letter
Dear Sir/Madam
This is with reference to the _________ (product name) I brought from your __________ (store/online) on _________ (purchased date). I am a regular customer of your __________ (store/online) and I have got satisfying results in past. But I am writing this letter as a complaint against the _________ (product name) that I ordered.
As per my fixed routine, I was about to use the _________ (product name) and I noticed _______ (issue) that the product was expired. I request you to ______ (exchange the product/ refund – mention your point).
I hope that you will rectify your mistake and take extra care of products with expiry date. I have attached the bill and other details. Please contact me on the phone number ______________ or send a mail at _____________. I look forward to hear from you.
Thanking you
Yours sincerely
____________
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- Start Typing: Enter your letter content in the "Letter Input" textarea.
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Additional Template Options
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Share via WhatsApp
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Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- What should be included in the complaint letter about an expired product?
- Details of the product, purchase date, issue encountered, request for resolution, and contact information.
- How should I address the recipient in the complaint letter?
- Use "Dear Sir/Madam" followed by a brief description of the issue.
- Is it important to provide proof of purchase in the complaint letter?
- Yes, attaching the bill or receipt helps validate your claim and facilitates resolution.
- What should I do if the product is expired upon purchase?
- Request an exchange or refund from the seller, clearly stating your preference in the letter.
- How should I conclude the complaint letter?
- End with a polite closing expressing appreciation for their attention to the matter and providing contact information for further communication.
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Sandeep Bhandari