From,
__________(Your Name),
__________(Address)
Date: __/__/____ (Date)
To,
The Manager,
__________(Name of the Hotel),
__________(Address of the Hotel)
Subject: Complaint for poor service in hotel
Respected Sir/Madam,
This is to bring to your notice that, I am __________ (Name) and I am a resident of __________(mention address).
I am writing this letter regarding my stay at ______________ (name of the hotel and location) on the date ___/__/______(date). I have booked your hotel by reviewing it from ___________ (reference/website/other), but when I checked in the hotel room it was totally different from the images that were shown to us.
During my stay, I have faced so many issues. Firstly, ________________ (check-in issue/misunderstanding/mismanagement/mention your issue). Secondly, when I entered the room it was __________ (not clean at all/other). Further, __________ (mention problem – food/hygiene/service/misbehaviour/other). Your hotel management team completely ruined my experience at ____________ (hotel).
I will definitely not recommend this hotel and I will never visit again for staying at your hotel.
Regards,
__________(Name)
__________(Contact details)
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