When writing a complaint letter about a cash deposit machine, it's important to be clear and polite. Start with addressing the recipient and the date. Provide your name, account details, and a brief description of the issue. Mention the amount deposited, location of the machine, and machine ID. Politely request assistance in resolving the matter. End with gratitude and your contact information.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter Regarding Cash Deposit Machine
To,
The Manager,
__________ (Bank Name),
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint regarding cash deposit machine
Respected Sir/ Madam,
With utmost respect, I would like to inform you that my name is _______ (Name) and I do hold a bank account in your branch for the last _________ (Duration) bearing account number __________ (Account Number).
I beg to state that I deposited an amount of _______ (Amount Deposited) using your bank’s cash deposit machine located in ________ (Address) having machine ID _________ (Cash deposit machine ID) but the cash deposited is not credited to my bank account. This usually takes no time to deposit the money but this time the money got stuck in the machine and the amount was not credited to my account.
I request you to kindly look into the matter and guide me through the procedure in this regard. I shall be highly obliged for your kind support.
Thanking You,
Yours Truly,
__________ (Signature)
__________ (Name),
__________ (Contact Number)
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Print Letter
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FAQs
- What should I include in a complaint letter about a cash deposit machine issue?
- Include your name, account details, a description of the issue, amount deposited, location of the machine, and machine ID.
- How should I address the recipient of the complaint letter?
- Start with "Respected Sir/Madam" or "Dear Sir/Madam" to address the bank manager or appropriate authority respectfully.
- Is it necessary to mention the machine ID in the complaint letter?
- Yes, providing the machine ID helps the bank identify the specific machine and investigate the issue more efficiently.
- What if I don't receive a response to my complaint letter?
- If you don't receive a response within a reasonable timeframe, consider following up with the bank either in person or through another communication channel.
- Should I keep a copy of the complaint letter for my records?
- Yes, it's a good practice to keep a copy of the complaint letter for your records as proof of communication with the bank regarding the issue.
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