_________ (Mention supplier’s details)
Date: __/__/_____ (date)
Subject: Apology letter
Respected Sir/ Madam,
This is to most courteously inform you that I am _________ (name) and I am writing this letter on behalf of __________ (company name).
We write this letter to apologize for the __________ (mention incident). We know that such behavior is intolerable and is also unacceptable. The same could have been avoided by being more attentive and preventing ignorance.
Therefore, we write this to request you for giving us another chance. We ensure that such incidents of ignorance won’t be taking place in the coming future. We believe that you would consider this as a genuine apology and give us another opportunity to serve you better. We await your response. You may contact us at ___________ (mention contact number).
__________ (Your name),