____________ (Name of the company)
____________ (Address of the company)
Date: __/__/______ (date)
____________ (Employee ID)
Subject: Apology letter for payroll error
Dear ________ (Name),
This letter is in reference to the complaint letter received by our accounting department on __/__/______(date) regarding the issue of ______________ (delayed paycheck/payroll error/salary issues/brief the reason). We apologize that you are facing this issue regarding the salary of _________ (month).
I am writing this letter to inform you that we have checked our records and concluded that the error was made from our end due to some_____________ (mention reason for payroll error).
We deeply apologize for the inconvenience caused to you due to this error and we will ensure that your payroll/paycheck for the month of ___________ (mention month) will reflect in your salary account within ______ (days/weeks).
Thank you for your cooperation and please let us know if you have any query regarding the same.