When drafting a thank you letter for positive customer feedback, clarity and politeness are crucial. Express genuine appreciation for the feedback received and assure the customer of continued assistance. Avoid omitting necessary details and maintain a professional tone throughout the letter.

Table of Contents:

Sample Letter to Customer for Positive Feedback

Date: __/__/____ (Date)


___________(Name of the Customer)
___________(Address of the Customer)

Dear Sir/Madam,

I am writing this letter in reference to the ____________ product/services you have received from our company. I hope you are happy and satisfied with the services provided to you from our end. I would like to thank you for your positive feedback on behalf of our whole team. I really appreciate this gesture of yours. Thank you for giving us the opportunity to serve you. We are always there to assist you.

You are always welcome in our _______ (store/showroom/company/other) or you could just give a call at ___________(contact number) for anything that you need. Once again, thank you for being such a great customer.

Yours faithfully,
_____________(Company’s name)

Live Editing Assistance

Live Preview

How to Use Live Assistant

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

  • Start Typing: Enter your letter content in the "Letter Input" textarea.
  • Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

Additional Template Options

The letter writing editor allows you to start with predefined templates for drafting your letters:

  • Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
  • Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.

Download Options

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Share via Email

Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.

Share via WhatsApp

Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.

Copy to Clipboard

If you want to copy the text of your letter to the clipboard:

  • Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
  • Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.

For printing the letter directly from the browser:

  • Print Letter: Click the "Print Letter" button after composing your letter.
  • Print Preview: A new browser window will open showing your letter formatted for printing.
  • Print: Use the print dialog in the browser to complete printing.


  • Q: How should I address the recipient in a thank you letter for positive feedback?
    • A: Begin with "Dear Sir/Madam" if you're unsure of their gender or name. If you know the recipient's name, address them directly.
  • Q: What details should I include in a thank you letter for positive feedback?
    • A: Mention the specific product or service the customer provided feedback on. Express gratitude for their positive feedback and assure them of continued support.
  • Q: Is it necessary to mention further assistance in a thank you letter for positive feedback?
    • A: Yes, it's polite to offer further assistance or invite the customer to reach out if they have any more questions or concerns.
  • Q: How can I maintain a professional tone in a thank you letter for positive feedback?
    • A: Use polite language, express genuine appreciation, and avoid slang or casual expressions. Keep the tone friendly yet professional.
  • Q: Should I sign a thank you letter for positive feedback with my job title and company name?
    • A: Yes, it adds a professional touch. Sign the letter with your designation and the name of your company.

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