To,
The Manager,
__________ (Company’s Name),
__________ (Address)
Date: __/__/____ (date)
Subject: Request for replacement of wrong item delivered
Respected,
Most courteously, my name is ____________ (Name) and I am writing this letter to state that on __/__/____ (mention the date), I placed an order on your website having order ID ____________ (mention the order ID).
I am writing this letter with the utmost respect to bring to your attention that I received the wrong item. I had ordered ___________ (mention what you ordered) but instead, I received ___________ (mention what you received). Therefore, I request you to kindly replace the product that I received and provide me with the correct product that I ordered.
In this regard, I shall be highly obliged for your quick and kind support. In case, any query arises, please contact me at ____________ (mention the contact details).
Thanking you,
Sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact details)
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