When drafting a request letter for the disconnection of a postpaid connection, it's important to maintain clarity, politeness, and include all necessary details. Clearly state your name, mobile number, reason for disconnection, and any relevant documents attached. Politely request the disconnection and express gratitude for their assistance.
Sample Letter for Deactivation of postpaid connection
To,
The Customer Relation Manager,
________ (Company Name),
________ (Address)
Date: __/__/____ (Date)
Subject: Deactivation of postpaid connection
Sir/Madam,
My name is ________ (Name) and I am writing this letter in reference to the mobile number _______ (Mobile number) which is issued to me by your company.
I am writing this letter in order to request you to kindly deactivate the mobile number allotted to me. The reason behind the same is _______ (Not required any more/ Poor service experience/ Expensive/ Better offers available/ Any other). I have paid all pending amounts and bills to date.
I request you to kindly do the needful at the earliest. I shall be highly obliged for your kind support. I am attaching a copy of ________ (ID proof/ Customer request form/ KYC Document/ Any other relevant document) for your kind reference. For any queries, you may contact me at my alternate contact number.
Thanking you,
___________ (Signature),
___________ (Name),
___________ (Contact number)
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Sandeep Bhandari