When writing a complaint letter about a faulty mobile phone charger, it's crucial to maintain clarity and politeness. Start by addressing the recipient respectfully and stating the purpose of the letter in the subject line. Provide details about the purchased mobile phone model and the issue with the charger. Clearly explain the problem, such as overheating or not charging the device, and emphasize that the device is under warranty. Request a replacement charger and express gratitude for their assistance. Finally, sign off the letter with regards and include contact information for further communication.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter About Faulty Mobile Phone Charger
To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)
Date: __/__/____ (date)
Subject: Complaint about the faulty charger
Respected Sir/ Madam,
I am ___________ (name) and I am a resident of __________ (mention the locality).
Most respectfully, I would like to inform you that I bought ________________ (mention model number) mobile phone that is manufactured by your company i.e. ___________ (company name) on __/__/____ (date). I beg to inform you that when I opened the box, I got to know that the charger provided inside the package box is faulty as ___________ (mention reason – overheating/ not charging device/ fluctuating charging/ any other). The device is under the warranty and therefore, I request you kindly provide me with a replacement of charger.
I believe you would assist me with the procedure in this regard. I shall be highly obliged.
Thanking you,
Regards,
___________ (name),
___________ (contact number)
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FAQs
- What should I include in a complaint letter about a faulty mobile phone charger?
- In your letter, provide details about the purchased mobile phone model, describe the issue with the charger, mention that the device is under warranty, and request a replacement charger.
- Why is it important to mention that the device is under warranty?
- Mentioning the warranty status indicates that the issue should be resolved at no extra cost to the customer, as it falls under warranty coverage.
- How should I express gratitude in a complaint letter?
- You can express gratitude by using phrases such as "I shall be highly obliged" or "Thank you for your attention to this matter."
- What should I do if the company does not respond to my complaint promptly?
- If you do not receive a prompt response, consider following up with the company via email or phone to ensure your complaint is addressed in a timely manner.
- Is it necessary to provide contact information in the complaint letter?
- Yes, providing contact information allows the company to reach out to you for further assistance or clarification regarding your complaint.
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