Sample Letter from Bank to Customer for Account Closure

When drafting a letter to inform a customer about the closure of their bank account, it's essential to maintain a polite and professional tone. Clearly state the reference number, closure date, and how the remaining balance will be handled. Provide contact information for any further queries or assistance.

To,
__________ (Recipient’s Name),
__________ (Recipient’s Address)

Reference No.: _____________

Date: __/__/____ (Date)

Subject: Account Closure

Respected Sir/ Madam,

This letter is in reference to the application that we received from your end regarding the closure of your bank account.

We would like to inform you that your application for closure of your bank account _____________ (mention account number), _____________ (mention application number) has been processed successfully and your account is closed w.e.f __/__/____ (closure date). The balance amount is credited/ provided to you _________ (into your bank account/ by cheque/ demand draft/ any other – if applicable).

Thank you for banking with us. For any queries, you may reach us at customer service.

Regards,

Authorized Signatory,
____________ (signature),
____________ (Designation)

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FAQs

Q: What should I include in a letter informing a bank customer about the closure of their account?
- A: Ensure to include details such as the account number, closure date, and how the remaining balance will be handled. Express gratitude for their patronage and offer assistance for any queries.
Q: How can I ensure clarity in a closure letter to a bank customer?
- A: Use clear and concise language, avoiding jargon or ambiguous terms. Clearly state the purpose of the letter and provide all necessary information in a structured manner.
Q: Is it necessary to express gratitude in a closure letter to a bank customer?
- A: Yes, it's important to express appreciation for the customer's business and to maintain a positive relationship even as the account is being closed.
Q: What if the customer has further questions after receiving the closure letter?
- A: Encourage the customer to reach out to the bank's customer service team for any additional assistance or clarification they may require.
Q: Should I specify how the remaining balance will be handled in the closure letter?
- A: Yes, it's crucial to inform the customer about the process for handling any remaining balance, whether it will be credited to another account, issued by cheque, or through another method specified by the customer.

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Sample Letter from Bank to Customer for Account Closure – Letter to Bank Customer Regarding Closure of Account Template

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