You are currently viewing Letter for Delay in Delivery of Ordered Product – Ordered Product Delayed Delivery Complaint Letter
Letter for Delay in Delivery of Ordered Product – Ordered Product Delayed Delivery Complaint Letter

Letter for Delay in Delivery of Ordered Product – Ordered Product Delayed Delivery Complaint Letter

When drafting a letter for delay in the delivery of an ordered product, it's essential to maintain clarity and politeness. Clearly state the details of your order, including the product name and order number, along with the expected delivery date. Politely express your concern regarding the delay and mention any attempts made to resolve the issue. Request prompt assistance to resolve the matter. Avoid using vague language and ensure all necessary details are provided to facilitate a resolution.

Table of Contents:

Complaint Letter Regarding Delayed Delivery of Ordered Product

To,
The Manager,
________ (Company /Name)
________ (Address)

Date: __/__/____ (Date)

Subject: Delay in Delivery of ________ (Product Name) vide Order No. _______

Respected Sir/Madam,

I, _________ (Your Name) ordered some products from your ________ (website/portal/store/shop). The order number for purchase is ______. As per the tracking facility provided by you, those products were to be delivered at my residential address by ______(expected delivery date).

However, I would like to bring to your attention that I have not received any of the products to date. I even contacted the _________ (customer care support) a number of times but still, I haven’t received the delivery. The reference number for my complaint is ________ (if applicable). Kindly provide me with your support as soon as possible.

Yours Truly,
______ (Name)
______ (Address)
______ (Order Number)
______ (Contact Number)

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FAQs

  1. What should I include in a letter for delay in the delivery of an ordered product?
    • Include details such as the product name, order number, expected delivery date, attempts made to resolve the issue, and a polite request for assistance to resolve the delay.
  2. Is it necessary to mention the reference number for the complaint in the letter?
    • Providing the reference number for the complaint, if applicable, can help the recipient identify and track your case more efficiently.
  3. How should I address the recipient in the letter for a delayed delivery complaint?
    • Address the recipient respectfully using "Respected Sir/Madam" or "Dear Manager" followed by a comma.
  4. What should I do if I haven't received any response after sending the letter?
    • If you haven't received a response after sending the letter, consider following up with a phone call or visiting the company's customer service department in person to inquire about the status of your complaint.
  5. Should I include my contact information in the letter for a delayed delivery complaint?
    • Yes, including your contact information allows the recipient to reach out to you for further clarification or updates regarding the complaint.

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