When drafting a letter for delay in the delivery of an ordered product, it's essential to maintain clarity and politeness. Clearly state the details of your order, including the product name and order number, along with the expected delivery date. Politely express your concern regarding the delay and mention any attempts made to resolve the issue. Request prompt assistance to resolve the matter. Avoid using vague language and ensure all necessary details are provided to facilitate a resolution.
Complaint Letter Regarding Delayed Delivery of Ordered Product
To,
The Manager,
________ (Company /Name)
________ (Address)
Date: __/__/____ (Date)
Subject: Delay in Delivery of ________ (Product Name) vide Order No. _______
Respected Sir/Madam,
I, _________ (Your Name) ordered some products from your ________ (website/portal/store/shop). The order number for purchase is ______. As per the tracking facility provided by you, those products were to be delivered at my residential address by ______(expected delivery date).
However, I would like to bring to your attention that I have not received any of the products to date. I even contacted the _________ (customer care support) a number of times but still, I haven’t received the delivery. The reference number for my complaint is ________ (if applicable). Kindly provide me with your support as soon as possible.
Yours Truly,
______ (Name)
______ (Address)
______ (Order Number)
______ (Contact Number)
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Sandeep Bhandari