The Customer Srevice Manager,
_____________ (Bank/Credit Card Company),
_____________ (Branch Name/ Address)

Date: __/__/____ (Date)

Respected Sir/Madam,

I beg to state that I am ____________ (Name) a ________ (Name of credit card) credit card holder of your _________(Bank/Credit Card Company) having credit card number _______________ (Credit card number).

I am writing this letter to inform you about the fraud transaction that happened on _______ (Date). A sum of  ________ (Amount) was debited from my card with a transaction number __________ (Transaction number). This took place due to _________________ (Card Misplaced/ Reason Unknown/ OTP disclosed – Any other Reason).

The following are the details for my credit card:

Name of Credit Card
Name as on Credit Card
Credit Card Details


Kindly look into this matter and guide me through the procedure to raise the complaint/ dispute in this matter. I shall be highly obliged.

Thanking you
Yours Truly,
__________ (Signature)
__________ (Your Name),
__________ (Account Number),
__________ (Contact Number)

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