____________ (Your name),
____________ (Your address)
Date: __/__/____ (Date)
__________ (Post Office’s Address),
__________ (Post Office’s details)
Subject: Complaint about incorrect postage charges
Respectfully, I would like to inform you that my name is ___________ (Name) and I am a resident of ____________ (Mention address).
I am writing this letter in order to bring to your kind consideration the recent incident that happened to me. I was charged incorrectly for the _________ (parcel/letter/other) that was sent by me from ___________ (location) to ____________ (location) on __/__/____ (date). The actual amount that I was supposed to pay is ____________ (amount) but anyhow I was asked to pay ___________________ (mention the amount that you paid). I believe that you will understand the seriousness of this issue, as many other customers will also have to pay an extra amount that is not valid.
I request you to kindly look into the same and I shall be highly obliged for your kind support in this regard. For any further discussion or clarification, please do reach out to me on my phone/ email at ___________ (Mention the contact details).
___________ (Your name),
___________ (Your contact details)
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