The Manager,
__________ (Name of the company),
__________ (Address of the company)

Date: __/__/______ (date)

Subject: Request to return items

Dear Sir/Madam,

This letter is in reference to the order made on date __/__/_____ (date) having purchase ID _______ (Mention ID). I would like to bring to your urgent attention that the items received are _________ (damaged/defective/not working/any other).

Therefore, I would like to return the items and I want a _________ (replacement/reimbursement/other) of the same items. I am attaching the copy of the invoice/purchase order for your reference. I hope that you will process my request at the earliest.

Thank you for your assistance in this matter. I look forward to hearing from you soon.

Yours Truly,
_________ (Signature),
_________ (Name),
_________ (Contact details)

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