To,
The Manager,
________ (Company name),
________ (Company address)
Date: __/__/_____ (date)
Subject: Request for replacement of telephone
Dear Sir/Madam,
Most humbly, I would like to mention that my name is ______ (name) and I am a resident of ________ (address). I am a customer of your telecom services having customer ID ___________ (mention ID) and registered telephone number _________ (mention number).
This letter is to bring to your urgent attention that the telephone set provided to me is not working. I am facing some technical issues with the telephone as I am not able to ___________ (mention issue – not working/dialing issue/problem to receive calls/noise problem/disturbance/other) as the telephone is required in regular use it is creating the problem.
Therefore, I sincerely request you to replace the telephone and provide me with a new set of a telephone. As per the requirement, I am ready to pay the applicable charges. I hope that you will consider my request and approve the same. If needed, please feel free to contact me at _________ (mobile number).
Thank you for your assistance. I am waiting for your quick action from your side.
Regards,
________ (Name),
________ (Telephone number)
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