When writing a request letter for the replacement of a telephone set, clarity and politeness are key. Clearly state the issue with the current telephone set and express the need for a replacement. Provide necessary details such as customer ID, registered telephone number, and the specific issue faced. Offer to pay applicable charges if required and provide contact information for further communication.
Sample Letter for Replacement of Telephone
To,
The Manager,
________ (Company name),
________ (Company address)
Date: __/__/_____ (date)
Subject: Request for replacement of telephone
Dear Sir/Madam,
Most humbly, I would like to mention that my name is ______ (name) and I am a resident of ________ (address). I am a customer of your telecom services having customer ID ___________ (mention ID) and registered telephone number _________ (mention number).
This letter is to bring to your urgent attention that the telephone set provided to me is not working. I am facing some technical issues with the telephone as I am not able to ___________ (mention issue – not working/dialing issue/problem to receive calls/noise problem/disturbance/other) as the telephone is required in regular use it is creating the problem.
Therefore, I sincerely request you to replace the telephone and provide me with a new set of a telephone. As per the requirement, I am ready to pay the applicable charges. I hope that you will consider my request and approve the same. If needed, please feel free to contact me at _________ (mobile number).
Thank you for your assistance. I am waiting for your quick action from your side.
Regards,
________ (Name),
________ (Telephone number)
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Sandeep Bhandari