When composing a letter regarding the inability to redeem a voucher, it's crucial to maintain a polite and clear tone. Clearly state the issue you're facing, including details such as when the voucher was received, its validity period, and any errors encountered during redemption. Request guidance on the redemption process and express gratitude for their assistance.
Sample Letter for Voucher redemption
To,
The Customer Relation Officer,
__________ (Company Name),
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Voucher redemption
Dear Sir/ Madam,
With due respect, my name is _________ (name) and I am a resident of ________ (address/ locality).
I am writing this letter in order to inform you that I have been provided with the voucher of your company. These vouchers were provided to me as _______ (mention details). The mention vouchers were given on __/__/____ (date) and holds a validity of up to ________ (months/ date) but somehow I am unable to redeem the mentioned vouchers and it shows _________ (mention error) error on application.
I request you to kindly guide me through the procedure for the application of the voucher.
Thanking you,
__________ (Signature)
__________ (Name)
__________ (Contact Details)
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Sandeep Bhandari