To,
The Manager,
_____________ (Airline Name),
_____________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about lost luggage
Respected Sir/Madam,
With due respect, I would like to state that my name is ____________ (Name) and I reside at __________ (Address/ Location). On __/__/____ (Date), I flew from ___________ (Location) to __________ (Location) in flight number __________ (Flight Number) of your prestigious airlines i.e. _____________ (Airlines Name).
I am writing this letter to you in order to complain about the loss of luggage I recently encountered on the above-said flight. My luggage was checked in at ______ (AM/PM) on __/__/____ (Date) and upon arrival at the ________ (destination/upon conveyor belt) my luggage was not seen which would be considered as lost.
For the above-said loss, I made a Property Irregularity Report (PIR) at the destined airport. As per the Airline Policy, I appeal a _________ (appeal details) and requested you to kindly update me in this regard at the earliest.
For your kind reference, I am also enclosing a copy of ____________ (PIR/ Airline Ticket/ Boarding Pass/ Any other – Mention If Any). I expect to hear a word from your side at the earliest.
In case of any queries, you may contact me at ____________ (Contact Number).
Thanking you,
_____________ (Signature),
_____________ (Name),
_____________ (Contact Number)
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