When writing a complaint letter to the bank regarding a missing account welcome kit, it's important to maintain clarity and politeness. Clearly state the issue, including the account number, account holder's name, and the date of account opening. Express concern about not receiving the welcome kit despite the elapsed time and lack of tracking information. Request prompt attention to the matter and provide your contact details for further assistance.
Sample Complaint Letter to Bank Regarding Account Welcome Kit
To,
The Branch Manager
______ (Bank Address)
______ (Bank Code)
Subject: Welcome kit not received bearing account no. _______________ (account number)
Date: __/__/____ (Date)
Respected Sir/Madam,
I write this letter to inform you that I opened a bank account on date __/__/____ (bank account open date) in the name of _________ (account holder’s name) in your branch. In this regard, I would like to state that I have not received the welcome kit and I am yet to receive my welcome kit. Also, I have failed to receive any tracking information and support from your team. It’s been almost ______ (days/weeks) I am waiting for the same so that I can operate my bank account.
I request you to kindly get your attention to the matter and help me with the situation. Sharing my details for reference:
Account Number –
Account Holder Name –
Customer ID –
Registered Mobile Number –
Registered Email Id –
Looking forward to your reply.
Yours Sincerely,
______ (Sender Name)
______ (Contact Details )
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Sandeep Bhandari