When writing a complaint letter to the bank regarding a missing account welcome kit, it's important to maintain clarity and politeness. Clearly state the issue, including the account number, account holder's name, and the date of account opening. Express concern about not receiving the welcome kit despite the elapsed time and lack of tracking information. Request prompt attention to the matter and provide your contact details for further assistance.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter to Bank Regarding Account Welcome Kit
To,
The Branch Manager
______ (Bank Address)
______ (Bank Code)
Subject: Welcome kit not received bearing account no. _______________ (account number)
Date: __/__/____ (Date)
Respected Sir/Madam,
I write this letter to inform you that I opened a bank account on date __/__/____ (bank account open date) in the name of _________ (account holder’s name) in your branch. In this regard, I would like to state that I have not received the welcome kit and I am yet to receive my welcome kit. Also, I have failed to receive any tracking information and support from your team. It’s been almost ______ (days/weeks) I am waiting for the same so that I can operate my bank account.
I request you to kindly get your attention to the matter and help me with the situation. Sharing my details for reference:
Account Number –
Account Holder Name –
Customer ID –
Registered Mobile Number –
Registered Email Id –
Looking forward to your reply.
Yours Sincerely,
______ (Sender Name)
______ (Contact Details )
Live Editing Assistance
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How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons.
- Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".
Share via WhatsApp
Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- What should I include in the subject line of the letter?
- Mention the issue concisely, such as "Welcome Kit Not Received - Account No. _______"
- How should I express urgency in the letter?
- Politely convey your concern about the delay and its impact on your ability to use the account effectively.
- Is it necessary to provide contact details in the letter?
- Yes, providing contact details ensures that the bank can reach out to you for further assistance.
- Should I mention any specific dates or timeframes in the letter?
- Yes, mentioning the date of account opening and the duration since then helps provide context for the delay.
- What if I have not received any response from the bank after sending the letter?
- You may consider following up with the bank through other channels, such as phone or in-person
Sandeep Bhandari 
lettersdadmin