When writing a complaint letter to the bank manager for a refund of money due to a failed transaction, it's essential to clearly state your name, account details, and the issue you encountered. Politely express your concern about the delay in receiving the refund and provide any relevant documentation, such as a bank statement highlighting the failed transaction. Request prompt action to resolve the issue and offer your contact details for further communication.
Sample Letter to Bank Manager for Refund Money of Failed Transaction
To,
The Branch Manager
___________ (Bank Name)
___________ (Address)
Subject: Complaint regarding the refund of money
Date: __/__/______(date)
Respected Sir/Madam,
With due respect, my name is ____________ (mention name) and I am maintaining a __________ (mention account type) account bearing account number _________(mention account number) in your bank.
On __/___/____(date), I raised an issue regarding a failed transaction with service request number _____________ (service request number). __________ (state your issue). I have been given assurance that my money will be refunded to my bank account within ________ (no. of days) working days. It’s been more than _______ (days) and still, the refund has not been made to my bank account.
Kindly look into the matter and do the needful at the earliest. I am enclosing a copy of the bank statement highlighting the failed transaction for your reference and kind perusal.
If you have questions regarding this matter, please feel free to contact me at ____________ (contact details).
Yours sincerely,
___________ (Name)
___________ (Account number)
___________ (Contact details)
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Deepanshu Thakral