February 3, 2024
Escalation Letters

Escalation Letter to Senior Management – Sample Letter to the Senior Management to Escalate an Issue

To,
____________,
____________,
____________ (receiver’s details)

Date: __/__/____ (date)

Subject: Escalation for _______ (issue)

Respected Sir/ Madam,

I am _________ (name) and my registered ID/ user detail as per your company records is ____________ (mention the customer ID).

I am writing this letter to escalate an unresolved issue that I have been experiencing. Respectfully, I have encountered _____________(mention your issue), and it has been assigned the SR number/ticket number ______________(mention SR number/ticket number). The issue is pending now for more than ____________(number of days) days.

I kindly request you to investigate this matter and help arrange to resolve the issue, as I have not received any satisfactory assistance from the team thus far.

I anticipate your prompt attention and trust that you will address the matter accordingly.

Thanking you,
___________ (signature),
___________ (your name),
___________ (contact details)

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