When writing a complaint letter about a malfunctioning television, it's essential to maintain clarity and politeness. Clearly state your name, address, and details about the purchased television, such as the order ID and serial number. Describe the issues you're facing concisely and request appropriate action since the product is under warranty. Provide your contact information for further communication and express anticipation for a prompt response.

Table of Contents:

Sample Letter Complaining Regarding Television Not Functioning Properly

The Manager,
__________ (Name of the Company)
__________ (Address of the Company)

Date: __/__/____ (Date)

Subject: Complaint regarding television

Respected Sir/ Madam,

My name is __________ (name) and I am a resident of __________ (mention locality).

I would like to bring into your kind consideration that I bought a television of your company from _______ (mention- store/ locality/ website) bearing order ID __________ (mention your order ID) and serial number _______ (serial number). I am facing a number of issues with the television bought, such as __________ (display not working/ speaker not working/ anything). The product being in warranty, it is to request you to kindly take some appropriate action.

I look forward to your quick and kind response. In case you have any queries, you may contact me at ________ (mention contact number).

Yours Truly,
________ (Signature),
________ (Name),
________ (Contact Number)

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  1. What should I include in a complaint letter about a malfunctioning television?
    • Ensure to mention your name, address, details of the purchased television (order ID, serial number), specific issues faced, and request for resolution, especially if the product is under warranty.
  2. How can I express urgency in the letter without being rude?
    • Politely request prompt attention to the matter and express anticipation for a swift response.
  3. Is it necessary to mention the order ID and serial number of the television in the letter?
    • Yes, providing these details helps the recipient identify the specific product and initiate appropriate actions for resolution.
  4. What tone should I use when addressing the manager in the letter?
    • Maintain a respectful and formal tone throughout the letter, addressing the manager as "Respected Sir/Madam."
  5. Should I provide my contact information in the letter?
    • Yes, include your contact number to facilitate further communication regarding the complaint.

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