The Customer Support Manager,
____________ (Company Name),
Date: __/__/____ (Date)
I am ___________ (Name) a resident of _________ (Locality)
This is to inform that on __/__/____ (Date) I made a purchase of CCTV cameras having model number ______________ (Model Number) and Order ID _________ (Order ID). The CCTV cameras were installed on __/__/____ (Date Of Installation).
I regret to state that the CCTV cameras are not working since __/__/____ (Date). Cameras being __________ (In Warranty/ Out of Warranty) I request you to kindly take the needful action and get the cameras repaired at the earliest. I am ready to pay all applicable charges (if applicable) for the above-requested service.
I expect a quick and positive response from your side.
____________ (Contact Number)
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