When drafting a complaint letter to an airline regarding a cancelled flight, it's important to maintain a polite tone while clearly expressing dissatisfaction and detailing the inconvenience caused. Ensure to include essential information such as flight details, booking references, and the impact of the cancellation. Request for compensation or alternative arrangements to address the inconvenience faced due to the cancelled flight.
Sample Complaint Letter About Cancelled Flight
To,
The Manager,
__________ (Name of the Airlines),
__________ (Address of the airlines)
Date: __/__/____ (Date)
Subject: Complaint regarding a flight cancellation
Sir/ Madam,
I am writing this letter to complain about the recent flight ___________ (flight number) that was cancelled on __/__/____ (date).
I booked this flight from ________ (departure Location) to _________ (destination). My PNR number was __________ (mention PNR number) and I was having a _____ (scheduled trip/ tour/connecting flight/other). To my shock, your flight was cancelled last minute due to which my whole vacation failed/the meeting got cancelled/ others.
I am highly unsatisfied with the services provided by your company. If I was informed about the cancellation of the flight, I could have arranged an alternative flight. It is to request you to kindly consider this letter and arrange for compensation.
Yours Truly,
__________ (Signature),
__________ (Name),
__________ (Contact number)
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Sandeep Bhandari