When drafting a complaint letter about not being able to access online classes, it's crucial to maintain clarity and politeness. Clearly state your name, student status, course details, and the issue you're facing, whether it's a forgotten password, broken portal link, or other problems. Request assistance in resolving the issue promptly to avoid disruption to your education. Express gratitude for their attention to the matter and provide contact information for further communication.
Sample Complaint Letter for Not Able to Access Online Classes
To,
The Admin,
_________ (College’s Name)
_________ (College’s Address)
Date: __/__/_____ (Date)
Subject: Complaint about Not Being Able to Access Online Classes
Sir/ Madam,
I am writing this letter with the utmost respect to inform you that my name is __________ (name) and I am a student of your reputed college. I am currently studying in ___________ (mention semester) in ____________ (course name).
I beg to inform you that I am unable to join the online class and the reason behind the same is _________ (forgotten password/ broken portal link/ forgot username/ any other). I am facing this issue since __/__/____ (date). It is to request you to kindly help me out by resolving this issue. This is affecting my education as the online classes are continuously going on and I am unable to cover my syllabus.
I believe you would consider resolving this issue at the earliest. In case, you have any queries you may contact me at the contact details mentioned below.
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Roll number)
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Sandeep Bhandari