_________ (College’s Name)
_________ (College’s Address)
Date: __/__/_____ (Date)
Subject: Complaint about Not Able to Access Online Classes
I am writing this letter with utmost respect to inform you that my name is __________ (name) and I am a student of your reputed college. I am currently studying in ___________ (mention semester) in ____________ (course name).
I beg to inform you that I am unable to join the online class and the reason behind the same is _________ (forgotten password/ broken portal link/ forgot username/ any other). I am facing this issue since __/__/____ (date). It is to request you to kindly help me out by resolving this issue. This is affecting my education as the online classes are continuously going on and I am unable to cover up my syllabus.
I believe you would consider resolving this issue at the earliest. In case, you have any queries you may contact me at the contact details mentioned below.
____________ (Roll number)
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