_________ (Name of the School),
Date: __/__/____ (Date)
_________ (Name of the retailer),
_________ (Name of the shop),
Subject: Complaint about the poor quality of books
Respected Sir/ Madam,
I am _________ (Your Name), The Librarian of _________ (Mention school name). I ordered books from your shop on date _________ (Mention Date). The order number/ invoice number is _________ (Mention order/ invoice number).
I am writing this letter to bring to your notice that the books which I received were of very poor quality. _________ (Describe the quality- pages were torn from between/ the quality of pages/ cover was light/ colors of the pictures were faded inside the books/ missing chapters, any other description).
Therefore, I am returning the books I ordered and request you to kindly send the fresh pieces to the same address as soon as possible. Also, I hope you will see through this matter and take some action against it.
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