Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter about the poor quality of books
From,
The Librarian,
_________ (Name of the School),
_________ (Address)
Date: __/__/____ (Date)
To,
_________ (Name of the retailer),
_________ (Name of the shop),
_________ (Address)
Subject: Complaint about the poor quality of books
Respected Sir/ Madam,
I am _________ (Your Name), The Librarian of _________ (Mention school name). I ordered books from your shop on date _________ (Mention Date). The order number/ invoice number is _________ (Mention order/ invoice number).
I am writing this letter to bring to your notice that the books which I received were of very poor quality. _________ (Describe the quality- pages were torn from between/ the quality of pages/ cover was light/ colors of the pictures were faded inside the books/ missing chapters, any other description).
Therefore, I am returning the books I ordered and request you to kindly send the fresh pieces to the same address as soon as possible. Also, I hope you will see through this matter and take some action against it.
Yours Sincerely/Faithfully,
_________ (Signature),
_________ (Name)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- What should be included in the complaint letter about poor quality books?
- Include details such as your identity, the school's name, the date of the order, the specific quality issues encountered, and a request for replacement.
- Is it necessary to mention the order or invoice number in the letter?
- Yes, providing the order or invoice number helps the retailer identify the transaction and expedite the resolution process.
- Should the letter convey hope for a resolution to the issue?
- Yes, expressing hope for prompt action signals willingness to cooperate and resolve the matter amicably.
- Is it advisable to return the defective books with the complaint letter?
- Yes, returning the books provides evidence of the quality issues and facilitates the process of receiving replacements.
- How should one address the recipient of the complaint letter?
- Use respectful language and address the recipient as "Respected Sir/Madam" to maintain a courteous tone throughout the letter.
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