When writing a complaint letter about a defective printer, it's essential to clearly describe the issue, provide relevant details such as the model number, date of purchase, and order number, and request a prompt resolution. Maintain a polite and respectful tone throughout the letter to increase the likelihood of a positive response from the customer service team.
Sample Complaint Letter Regarding Defective Printer
To,
The Customer Relation Manager,
__________ (Company Name),
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about defective printer
Respected Sir/Madam,
I am ____________ (Name) and on __/__/____ (Date of purchase), I bought a printer having _________ (Model Number) from _________ (purchase details). I reside at _________ (Location).
I regret to inform you that the printer is not working fine. The issue with the printer is that ____________ (Leakage of cartridge/ Sheets getting stuck/ prints not clear/ poor quality/ Mention any other). Respected, the product is under warranty, I request you to kindly consider this issue and provide some appropriate solution to my issue. The following are the details for my order:
Order Number: _____________
Model: _____________
Date of purchase: __/__/____
Mode of payment: _____________
In case of any queries, you may contact me at _______________ (Contact Number)
Kindly look into the matter at your earliest and provide me with a quick repair.
Thanking You,
__________ (Signature),
__________ (Name)
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Sandeep Bhandari