Complaint Letter About a Product Not Meeting Expectations – Sample Letter Complaining About Product Not Meeting Expectations

The Manager,
__________ (Company’s Name),
__________ (Company’s Address)

Date: __/__/____ (Date)

Subject: Complaint about a product

Respected Sir/ Madam,

Most courteously, I am writing to inform you that I am __________ (Name) and I reside at _____________ (mention your address). I am writing this letter to bring to your kind attention that I placed an order for ___________ (mention the product) on __/__/___ (date) bearing order ID ____________ (mention).

I am writing this letter to express my dissatisfaction with the product. According to reviews, the product was described as ___________ (mention your expectation –  very good in quality/ strong/ huge/ any other) but, when I received the product delivery, I discovered that ____________ (mention your issue). I believe that I must have been delivered with a duplicate product or a rejected product. I request you to kindly look into this matter.

I expect and eagerly await your kind support/ response in this matter. In case you need any further clarification, please reach out to me at ________ (Mention your contact details).

Thank you in advance.

Yours sincerely,
___________ (Signature),
___________ (Your name)
___________ (Contact details)

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