To write an effective complaint letter about a product not meeting expectations, start by clearly stating your name and address. Mention the product, the date you ordered it, and the order ID. Describe your dissatisfaction with the product, explaining how it does not meet your expectations. Request the company to look into the matter. Be polite, clear, and concise. Include your contact details for further communication.
Sample Complaint Letter About a Product Not Meeting Expectations
To,
The Manager,
__________ (Company’s Name),
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Complaint about a product
Respected Sir/ Madam,
Most courteously, I am writing to inform you that I am __________ (Name) and I reside at _____________ (mention your address). I am writing this letter to bring to your kind attention that I placed an order for ___________ (mention the product) on __/__/___ (date) bearing order ID ____________ (mention).
I am writing this letter to express my dissatisfaction with the product. According to reviews, the product was described as ___________ (mention your expectation – very good in quality/ strong/ huge/ any other) but, when I received the product delivery, I discovered that ____________ (mention your issue). I believe that I must have been delivered with a duplicate product or a rejected product. I request you to kindly look into this matter.
I expect and eagerly await your kind support/ response in this matter. In case you need any further clarification, please reach out to me at ________ (Mention your contact details).
Thank you in advance.
Yours sincerely,
___________ (Signature),
___________ (Your name)
___________ (Contact details)
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Sandeep Bhandari