Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter About a Product Not Meeting Expectations
To,
The Manager,
__________ (Company’s Name),
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Complaint about a product
Respected Sir/ Madam,
Most courteously, I am writing to inform you that I am __________ (Name) and I reside at _____________ (mention your address). I am writing this letter to bring to your kind attention that I placed an order for ___________ (mention the product) on __/__/___ (date) bearing order ID ____________ (mention).
I am writing this letter to express my dissatisfaction with the product. According to reviews, the product was described as ___________ (mention your expectation – very good in quality/ strong/ huge/ any other) but, when I received the product delivery, I discovered that ____________ (mention your issue). I believe that I must have been delivered with a duplicate product or a rejected product. I request you to kindly look into this matter.
I expect and eagerly await your kind support/ response in this matter. In case you need any further clarification, please reach out to me at ________ (Mention your contact details).
Thank you in advance.
Yours sincerely,
___________ (Signature),
___________ (Your name)
___________ (Contact details)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- What details should I include in my complaint letter about a product?
- Include your name, address, the product name, the date you ordered it, the order ID, your issue with the product, and your contact details.
- How should I address the manager in my complaint letter?
- Address the manager as "Respected Sir/Madam" or use their specific name if known.
- What should I do if I receive no response to my complaint letter?
- Follow up with another letter or email. If you still receive no response, consider contacting customer service or escalating the issue through other means.
- Can I complain about multiple products in one letter?
- Yes, but make sure to clearly specify each product and the issues with each one to avoid confusion.
- Is it important to include my contact details in the complaint letter?
- Yes, including your contact details is essential so the company can reach you for any further information or to address your complaint.
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