When composing a complaint email about Fastag, clarity and politeness are crucial. Ensure to include all necessary details such as your name, Fastag wallet number, vehicle registration number, date of purchase, and the specific issue you're facing with the Fastag. Clearly express your concern and request for adequate support while maintaining a polite tone throughout the email.
Sample Email complaining about Fastag
To,
Customer Relation Officer,
__________ (Company Name),
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint regarding Fastag
Sir/ Madam,
My name is ________ (Name) and I do hold a fastag from your company bearing fastag wallet number _________ (Number).
I beg to state that the Fastag provided to me is not working fine and is not at all responsive. I made a recharge of ________ (Amount) and it has not received any money yet. I bought this Fastag on __/__/____ (Date). The above-mentioned Fastag is linked to vehicle with ____________ (Registration number).
I request you to kindly look into the matter and provide me with adequate support. I shall be highly obliged.
Thanking You,
__________ (Signature),
__________ (Name),
__________ (Contact Number)
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