When writing a replacement request letter, the key is to be clear and respectful. Make sure to specify the issue with the goods you received, include details such as the product name, order number, and the reason why the goods need to be replaced. Avoid vague language and provide any necessary supporting details, such as photographs, that can help the recipient understand the problem. Ensure the tone remains polite, and remember to request a resolution politely while thanking the recipient for their time.
Request Letter for Goods Replacement
To,
__________ (Recipient’s Name)
__________ (Designation)
__________ (Company/Organization Name)
__________ (Company Address)
Date: __/__/____ (Date)
Subject: Request for Replacement of Defective Goods
Dear __________ (Recipient’s Name),
I am writing to request the replacement of a product I purchased from your company. The details of the product are as follows:
– Product Name: __________ (Product Name)
– Order Number: __________ (Order Number)
– Purchase Date: __________ (Purchase Date)
Upon receiving the product, I noticed that it was defective in the following way: __________ (Describe the issue or defect). I kindly request that you replace the item with a new one at your earliest convenience.
I have attached photographs and a copy of the invoice for your reference. Please let me know if you require any additional information to process my request.
Thank you for your attention to this matter. I look forward to your prompt response and the replacement of the defective goods.
Sincerely,
__________ (Your Name)
__________ (Your Contact Details)
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