When writing a letter to the bank regarding not receiving OTP (One-Time Password), it's important to clearly explain the issue and provide all necessary account details. Maintaining a polite and courteous tone is essential to convey the urgency of the matter while seeking prompt resolution. Clearly stating the purpose of the OTP and expressing gratitude for assistance can help facilitate a swift response from the bank.
Sample Letter to Bank Regarding OTP Issue
To,
The Manager,
__________ (Name of the Bank)
__________ (Branch Name/ Address)
Date: __/__/____ (Date)
Subject: OTP not receiving
Respected Sir/Madam,
Courteously, I am __________ (Name). I have a __________ (Account type – Savings/ Current/ Any other) account in your bank __________ (Bank name/ Branch name) holding account number __________ (Mention account number).
I am writing this letter to inform you that I am not receiving any OTP on the registered mobile number for my bank account. Here are my complete account details:
Account Number: __________
Account Holder’s Name: __________
Registered Mobile Number: __________
I request you to kindly look into the matter and process my application at the earliest as OTP is required for the __________ (Online transaction/ NEFT). I shall be highly obliged.
Thanking you,
__________ (Signature),
__________ (Your Name),
__________ (Contact Number)
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Sandeep Bhandari