__________ (Receiver’s Name),
__________ (Company Name),
__________ (Company Address)

Date: __/__/____ (Date),

Subject: Requesting repair of machine

Sir/ Madam,

I would like to inform you that I made a purchase of ___________ (Product Bought) on __/__/___ (Date) bearing order number ________ (Order Number).

I beg to inform you that the machine is not working properly. The issue with the machine is _________ (It is not turning on/ Shows error code/ any other). The model number of the machine bought is _______ (Model Number). ________ (Product Name) being in warranty, I request you to kindly look into the problem and provide me with the solution at the possible earliest.

I believe you will look into the matter and help me by providing an adequate solution to the problem. I am attaching a copy of the bill along with this letter.

Thanking you,
_________ (Signature)
_________ (Your name),
_________ (Contact number)

Enclosed: Copy of bill

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