When drafting a letter regarding a prepaid mobile recharge not credited to your account, it's crucial to maintain clarity and politeness. Begin with a respectful address to the company, stating your mobile operator's name and providing your mobile number. Clearly detail the recharge amount, payment method, transaction number, and the duration since the recharge. Politely request the company to investigate the transaction and credit your mobile number promptly.
Sample Letter for Prepaid Mobile Recharge Not Credited - Complaint Letter About Uncredited Recharge for Mobile Number
To,
___________ (Company name),
___________ (Company Address),
___________ (City)
Date: __/__/____ (Date)
Subject: Recharge not credited for Mobile Number ________ (Mobile Number)
Sir/Madam,
I am using your _________ (Mobile Operator Company Name) prepaid mobile SIM having registered mobile number ________ (Mobile Number). I had done a recharge of _____________ (amount) on __________ (recharge date) using my ________ (debit card/credit card/internet banking/wallet/cod) for which payment was successful against transaction number ___________ (transaction number). But it’s been more than ________ (days/weeks) and till date recharged amount is not credited into my mobile ______ (Mobile Number).
I request you check the transaction and credit the prepaid mobile number for this transaction at the earliest.
Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)
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Sandeep Bhandari