___________ (Company name),
___________ (Company Address),
___________ (City)

Date: __/__/____ (Date)

Subject: Recharge not credited for Mobile Number ________ (Mobile Number)


I am using your _________ (Mobile Operator Company Name) prepaid mobile SIM having registered mobile number ________ (Mobile  Number). I had done a recharge  of _____________ (amount) on __________ (recharge date) using my ________ (debit card/credit card/internet banking/wallet/cod) for which payment was successful against transaction number ___________ (transaction number). But it’s been more than ________ (days/weeks) and till date recharged amount is not credited into my mobile ______ (Mobile Number).

I request you check the transaction and credit the prepaid mobile number for this transaction at the earliest.

Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)

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