Letter for DTH Recharged But Not Credited in DTH Account

To,
___________ (Company name),
___________ (Company Address),
___________ (City)

Date: __/__/____ (Date)

Subject: DTH recharge not credited, customer ID: ________ (Customer ID)

Sir/Madam,

I am using your DTH service having customer ID ________ (Customer ID). I have done a recharge  of _____________ (amount) using my ________ (debit card/credit card/internet banking/wallet/cod) for which payment was successful against transaction number ___________ (transaction number) on __________ (recharge date). But it’s been more than ________ (days/weeks) and till date recharged amount is not credited into my account ______ (Customer ID).

I request you check the transaction and credit the DTH Account for this transaction at the earliest.

Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)

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