The Customer Relation Officer,
_________, (Department name)
_________, (Company’s name)
_________ (Company’s Office Address)
Date: __/__/_____ (date)
Subject: Escalation for the delay in service
Through this letter, I would like to inform you that I am ___________ (name) and I am a resident of ___________ (mention location).
Respected, I am using ____________ (mention product name) of your company’s brand. I write this letter in order to inform you that on __/__/_____ (date), I requested for ___________ (mention service name) and for which I received an automated response stating my request ID as ____________ (mention request ID) but, its been _____________ (number of days) days and the service of my product has not been done. Moreover, I am unable to get adequate response from the support team.
I request you to kindly look into the matter. Consider this as an escalation letter for the delay in service.
__________ (contact number),