When drafting a complaint letter about receiving unwanted calls despite being registered on a no-call list, clarity and politeness are essential. Clearly state your name, address, contact number, and the duration of using the telecom services. Describe the issue concisely, mentioning the registration on the no-call list and the continued receipt of unwanted calls. Politely request action and offer alternative contact information for communication.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter for Receiving Unwanted Calls Even After Registering for No-Call List
To,
The Customer Service Manager,
________________ (Name of the company),
________________ (Address of the company),
Date: __/___/_______ (date)
Subject: Complaint for receiving unwanted calls on __________ (contact number)
This is to inform you that my name is ____________ (name) and I am a resident of ____________ (address) and I am using your telecom services for the last _____ (years) having contact number ____________ (mention number).
I am writing this letter to bring to your notice that I have already registered my _________ (personal/commercial/other) contact number on a no-call list as I was receiving unwanted calls. In this regard, I would like to state that even after registration and confirmation of no-call list activation on my number, I am still receiving unwanted calls which are causing me inconvenience.
Therefore, I request you to look into this matter and take the necessary action for the same. I hope that you will consider my request and resolve this issue at the earliest. If you need to contact me, you can contact me on the same number or you can contact me on ______________ (alternative number/any other).
Yours Sincerely,
______________ (Name),
________________ (Contact details)
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FAQs
- Q: How can I effectively convey my complaint about receiving unwanted calls in a letter to the telecom company?
- A: Clearly state your name, address, contact number, and duration of using their services. Mention registration on their no-call list and the ongoing issue of receiving unwanted calls despite this measure. Politely request action and provide alternative contact information for communication.
- Q: What should I include in the subject line of my complaint letter about unwanted calls?
- A: Include a clear and concise subject line indicating the purpose of your letter, such as "Complaint for Receiving Unwanted Calls on [Contact Number]".
- Q: Is it important to offer alternative contact information in the complaint letter?
- A: Yes, providing alternative contact information ensures accessibility for further communication regarding the complaint. It demonstrates cooperation and facilitates a smoother resolution process.
- Q: Should I mention the duration of my association with the telecom company in the complaint letter?
- A: Yes, mentioning the duration of your association with the telecom company adds context to your complaint and emphasizes your loyalty as a customer, potentially encouraging prompt action on their part.
- Q: How soon can I expect a response after sending a complaint letter about unwanted calls to the telecom company?
- A: Response times can vary depending on the company's policies and workload. However, it's reasonable to expect a response within a reasonable timeframe, typically within a few business days to a week. If you don't receive a response within this period, consider following up with the company.
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