To,
__________ (Receiver’s Name),
__________ (Receiver’s Address)
Date: __/__/____ (Date)
Subject: Complaint regarding poor after-sales service
Respected Sir/ Madam,
My name is __________ (name) and I am a resident of _________ (location).
I am writing this letter to you in reference to the ________ (mention product name) that I bought from your ______ (showroom/ outlet/ web application/other) on __/__/___ (date). The model number/ name of the product bought is _______ (mention). This is to bring into your kind consideration that the mentioned product started malfunctioning as _______ (mention the issue with the product) for which I tried to reach your customer care center. As per the conversation, the query was supposed to be resolved by __/__/____ (date) but to utter surprise, the issue has not been resolved as of __/__/____ (date). ___________ (mention your point).
It was never expected from a reputed company like yours. Therefore, it is to request you to kindly look into the matter and arrange to attend to the complaint. In case you have any queries, you may contact me at ________ (mention contact number).
Yours Truly,
________ (Signature),
________ (Name),
________ (Contact Number)
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Rahul Sharma