When drafting a complaint letter regarding AC water leakage to a company, it's important to maintain clarity and politeness. Clearly state your name, address, and details of the AC purchase. Describe the issue concisely and express your expectation for a resolution. Being polite yet firm can effectively convey your concerns.
Sample Complaint Letter About AC Water Leakage
To,
The Customer Support Officer,
___________ (Company Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: AC water leakage
Respected Sir/Madam,
I would state that I am __________ (Name) and I reside at ___________ (Residential Address).
This is to inform you that I am a ______________ (Premium/ Old) customer of your company and I have been using your products for a long time. On __/__/____ (Date), I bought a _________ (split/ window) air conditioner from your ____________ (Platform – Outlet/ Website/ Application) but unfortunately, the response is below expectation. Water keeps leaking from the air conditioner ____________ (Mention Your Point).
The product being in warranty/ out of warranty, I request you to kindly look into the matter and get the issue resolved at the earliest. I shall be highly served.
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Contact Number)
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Sandeep Bhandari