Date: __/___/______(date)

Subject: Complaint regarding the delivery of wrong goods and requesting an urgent replacement

Dear Sir/Madam,

This letter is to inform you that my name is ____________(name) and I am writing this letter in reference to the order _______(mention order ID) which was ordered on ___/___/_______(date).

Aforementioned order was delivered to me on __/__/_____(date). I hereby would like to inform you that I have received the wrong goods/ items. I had ordered ____________ (name of the goods & quantity) instead, I have received ______________(name of the received goods).

Therefore, I request you to replace this order and Kindly, deliver the correct goods as soon as possible.

I have also enclosed a copy of invoice for your reference and kind perusal. If you have any issue regarding the same, you can contact me at ____________(contact details).

Thank you,
Yours sincerely,

____________(Contact details)

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