Subject: Complaint regarding the delivery of wrong goods and requesting an urgent replacement
This letter is to inform you that my name is ____________(name) and I am writing this letter in reference to the order _______(mention order ID) which was ordered on ___/___/_______(date).
Aforementioned order was delivered to me on __/__/_____(date). I hereby would like to inform you that I have received the wrong goods/ items. I had ordered ____________ (name of the goods & quantity) instead, I have received ______________(name of the received goods).
Therefore, I request you to replace this order and Kindly, deliver the correct goods as soon as possible.
I have also enclosed a copy of invoice for your reference and kind perusal. If you have any issue regarding the same, you can contact me at ____________(contact details).