When writing a complaint letter about receiving the wrong goods, it's important to maintain clarity, politeness, and provide necessary details. Start by addressing the recipient respectfully, clearly state the issue with the wrong delivery, including the order ID and details of the incorrect goods received, and request an urgent replacement. Enclose relevant documents for reference and provide contact details for further communication.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter about Wrong Delivery
To,
____________(Name)
____________(Address)
Date: __/___/______(date)
Subject: Complaint regarding the delivery of wrong goods and requesting an urgent replacement
Dear Sir/Madam,
This letter is to inform you that my name is ____________(name) and I am writing this letter in reference to the order _______(mention order ID) which was ordered on ___/___/_______(date).
Aforementioned order was delivered to me on __/__/_____(date). I hereby would like to inform you that I have received the wrong goods/ items. I had ordered ____________ (name of the goods & quantity) instead, I have received ______________(name of the received goods).
Therefore, I request you to replace this order and Kindly, deliver the correct goods as soon as possible.
I have also enclosed a copy of invoice for your reference and kind perusal. If you have any issue regarding the same, you can contact me at ____________(contact details).
Thank you,
Yours sincerely,
____________(Signature)
____________(Name)
____________(Contact details)
Live Editing Assistance
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How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons.
- Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".
Share via WhatsApp
Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- What should I include in the complaint letter about wrong delivery of goods?
- It's important to include details such as the order ID, date of order placement, date of delivery, description of the incorrect goods received, and a request for replacement.
- Is it necessary to enclose a copy of the invoice with the complaint letter?
- Yes, enclosing a copy of the invoice helps provide clarity and reference for the recipient to understand the details of the order.
- How should I address the recipient in the complaint letter?
- Address the recipient respectfully as "Dear Sir/Madam."
- Should I express gratitude in the letter despite the issue being a complaint?
- Yes, it's polite to thank the recipient for their attention to the matter and cooperation in resolving the issue.
- What should I do if the incorrect goods received have caused inconvenience or losses?
- You can mention the inconvenience or losses caused by the wrong delivery and request prompt action for resolution.